Refund policy

Returns and Refund Policy – AR Designs UK

Thank you for choosing AR Designs UK for your automotive needs. Please read our Returns and Refund Policy carefully before making a purchase.

1. Custom Made Products:

As our products are custom-made to meet your specific requirements, we do not accept returns for any reason other than outlined in this policy. By completing a purchase with AR Designs UK, you acknowledge and agree that custom-made products are non-returnable for a refund.

2. Exceptions for Refunds:

We understand that unforeseen circumstances may arise. Therefore, we do allow refunds under the following circumstances:

• Product Fault: If the received product is found to be faulty or defective, we will initiate a refund or replacement upon verification of the issue. Please contact us promptly to report any concerns.
• Order Error by AR Designs UK: In the event that an error is made by AR Designs UK in processing your order, resulting in the wrong product being shipped or incorrect customisation, we will gladly issue a refund or send a replacement.

3. Contact Us:

If you have any questions or concerns about our Returns and Refund Policy, we encourage you to reach out to us through our Website Live Chat. Our customer service team is available to assist you and provide clarification on any queries you may have.

Note: It is essential to inspect your order upon delivery. If you notice any issues or discrepancies, please contact us immediately, and we will work diligently to resolve the matter.

Thank you for choosing AR Designs UK. We appreciate your understanding and cooperation regarding our Returns and Refund Policy.